Saturday, January 23, 2021

Some Golden Rules

This morning, someone sent the following quote.

'The golden rule for every business is this:
Put yourself in your customer's shoes'.

It reminded me of the advice given by one of my Gurus at the beginning of my teaching carrier.
He said:
The best teacher is the one who can think from the student's perspective - and come down to the level of the students to teach.

Similarly, only the leader, who lives at the same level, under the same conditions as his followers, can become a good leader. 

How can a person who has never been a student become a good teacher?

How can a leader really understand the pain of poverty and hunger who has never lived in poverty - w
ho has always enjoyed an abundance of luxury and never experienced hunger or any suffering?

The real understanding comes from personal experience - not just from reading or watching others from far away.
For this reason, some past great thinkers designed the custom of fasting on certain days - or for a specific period - So people can personally experience and understand the pain of hunger, suffering, and longing - and develop sympathy and compassion for others.

Want to be a good leader?
Then try to experience and understand the feelings of those at the bottom rung of the ladder.

Want to be a good teacher?
Try to think and teach at the level of the students.

Want to be a good businessman?
Provide the right product to the customers, and they will keep coming back. 
Because an unsatisfied customer never comes back.
In the early seventies, I remember seeing a quarter-page ad in a reputable newspaper in India - posted under the name of a quite famous Bollywood singer of the sixties and seventies - along with his picture.
The ad said:
Cigarettes have never caused any harm to my vocal cords and lungs. 
It has not affected my singing at all in any way'.

The ad created confusion and commotion among the readers.
When asked if it was true, the singer replied:
Yes, it is true.
Cigarettes have not affected my singing - 
because I never smoke.'

Moral:
Before you preach or try to sell a product or an idea to others -
Try it for yourself and your family first.
                                       ' Rajan Sachdeva '

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